Report an Error
A wrong count, a missing record or an overconfident explanation can change how someone reads a car's history. Tell us when something needs checking.
What to send
Email [email protected] with:
- The CarTold page link and the sentence, figure or record you are questioning.
- What you think is wrong or missing.
- A source link, recall campaign number or complaint ID, if available. You can report an issue without one.
Please leave personal details out of repair documents and screenshots. We usually need the relevant model, date and campaign reference, rather than a complete ownership record.
How we check it
We compare the page with the source and examine the calculation or wording involved. If CarTold introduced the error, we correct it. If the source itself is unclear or appears inconsistent, we explain that limit rather than silently replacing its figures with a guess.
A disagreement can also concern interpretation. A correct number used to support an unsupported conclusion still needs attention.
Accurate records stay in the report
We do not remove an accurately reported recall, complaint or investigation because a seller or manufacturer objects to it. We can correct scope, attribution and context. Our editorial policy explains the standard.