Research

What happens after a recall repair? Which complaints also appear in a manufacturer's service bulletins? These studies examine specific questions across the records, explain how we counted, and show what a buyer should follow up.

2016–2018 Hyundai Tucson: Dual-Clutch Hesitation and Repair Records

Compare Tucson hesitation reports with Hyundai's 2016 recall and 2017 service campaign. Check the transmission and dealer campaign history before buying.

Recalls That Had to Be Done Twice

These NHTSA campaigns call back vehicles repaired under an earlier recall. Compare campaign numbers and dates, and see which repair records to request before buying.

Where a Recall Stops: Badges, Corporate Parents and Shared Suppliers

Some recall campaigns name several brands. We group the campaigns in CarTold's records by corporate parent and examine the cases that cross company lines.

Open NHTSA Investigations on the Vehicles We Track

See open NHTSA investigations in CarTold's records, the models they cover and the questions under review. Use the case details to prepare for a vehicle inspection.

2018 Jeep Grand Cherokee: Uconnect Screen Delamination

Grand Cherokee owners report bubbles, peeling and unwanted screen inputs. Read FCA's display guidance and see what to check on a used 2018 model.

Chevrolet Silverado 1500 6.2L V8: Recall and Engine Failure Investigations

Recall 25V274 and NHTSA investigations cover different Silverado 1500 model years. Check the 6.2L engine, VIN eligibility and records of any recall repair.

2016–2017 Chevrolet Equinox: Engine Oil Complaints

Oil consumption appears in owner complaints and GM bulletins for the 2016–2017 Equinox. See the engine details and service records to check before buying.

2017–2019 Ford Escape: Coolant Loss and Rough-Running Complaints

Ford bulletins describe coolant intrusion in certain 2017–2019 Escapes. Check the engine, repair history and service-program eligibility before buying.

Compact SUV Recalls and Complaints Compared

A side-by-side look at recall counts, age-adjusted complaint rates and fuel economy across five compact SUVs, built directly from public NHTSA and EPA records.

Following up on a finding? Keep the campaign or bulletin number and check its model, engine and date range against the car. Our guides explain the next steps; the methodology sets out the limits of the research.