CarTold

2016–2017 Chevrolet Equinox: Engine Oil Complaints

Oil consumption is a recurring subject in complaints and GM bulletins for these Equinox years. Ask how much oil the car uses between changes and request the service records before booking an inspection.

Confirm the engine. These model years offered a 2.4L four-cylinder and a 3.6L V6. The complaint totals combine them; most reports do not identify an engine. Use the records below to prepare questions for the seller and mechanic, not to diagnose a particular car.

The complaint pattern

Engine-category complaints by model year. The later years show how the complaint mix differs after the engine lineup changed.

YearEngines offeredTotal complaintsEngine-categoryShare
2016 2.4L, 3.6L 395 176 45% in range
2017 2.4L, 3.6L 272 164 60% in range
2018 1.5L, 1.6L, 2.0L 403 45 11%
2019 1.5L, 1.6L, 2.0L 301 67 22%
2020 1.5L, 2.0L 305 48 16%
2021 1.5L 91 9 10%
A complaint count is a count of reports filed, not a defect rate — it says nothing about how many Equinoxes were built or how many are affected. There is no exposure data behind these numbers, so no share of vehicles can be inferred from them. See what complaint counts can and cannot tell you.

The engine lineup changed in 2018

The share falls from 61% in 2017 to 11% in 2018 — and that is the year Chevrolet redesigned the Equinox and replaced its engine lineup outright. The 2.4L four-cylinder and 3.6L V6 offered in 2016–2017 are gone from 2018 onward, replaced by 1.5L, 1.6L and 2.0L engines. That makes engine choice relevant to a buyer comparing these years. The figures alone do not establish why the complaint share fell or prove that the newer engines are trouble-free.

What the complaints say

Number of the 340 engine-category complaints for 2016 and 2017 that mention each term. A report can match several terms, and a mention does not confirm the cause of a problem.

"oil" 258 of 340
"timing chain" 38 of 340
"stall" 65 of 340
"knock" 19 of 340

What GM's bulletins describe

Manufacturer communications GM filed with NHTSA listing these model years. Counted by matching the text of NHTSA's own summaries: 14 mention oil consumption, 4 mention cylinder bore damage, and 10 mention the timing chain. A selection is shown below, showing the subjects and dates of the guidance.

10126395 2015-10-27

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

10114831 2016-11-15

This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10137727 2017-08-21

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10137734 2017-08-23

This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

10139088 2017-11-30

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

10144451 2018-08-08

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10168205 2019-10-09

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

10193445 2021-04-09

This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.

A service bulletin is not a recall. It is guidance a manufacturer sends to its technicians, and does not by itself establish free-repair eligibility. In CarTold's imported records for these model years there is no recall and no NHTSA investigation matching the oil-consumption, cylinder-bore or timing-chain search used here. The Equinox has other recalls and investigations on file for these years on unrelated systems — those are listed on each model-year report. See how the three differ.

Which engine

NHTSA does not record which engine a complaining vehicle had, so this cannot be answered from the data directly. What can be said is what complainants wrote themselves: 36 of the engine complaints for these two years name the 2.4L, and none name the 3.6L or a V6. That is a real signal about where the reports are concentrated, but it is not evidence that the V6 is unaffected — people who had no problem do not file complaints, and most complaints name no engine at all.

What this means if you're buying one

  1. Ask for oil-change and service records, and ask specifically whether oil consumption has ever been raised with a dealer — the bulletins above are guidance for exactly that conversation.
  2. Ask whether the owner adds oil between scheduled changes, how often and how much. A short test drive cannot measure oil consumption; ask the mechanic whether further testing is needed.
  3. Check the VIN for open recalls and ask a Chevrolet dealer about any separate warranty or service-program coverage. See how to check.
  4. Budget for an independent pre-purchase inspection, and tell the mechanic what you read here so they know what to look at. Our inspection guide covers what that inspection can and cannot cover.

Limitations

These records cannot establish the cause or frequency of a fault in the wider vehicle population. CarTold does not have the sales, mileage and repair data needed for that calculation. The bulletins listed are those NHTSA associates with these model years; GM bulletins routinely cover several models, so they are not necessarily written about the Equinox alone. Complaint counts also keep accumulating over time, so older model years have had longer to gather reports than newer ones.

Sources

Related reports

2016 Equinox report 2017 Equinox report Chevrolet Equinox hub Inspection checklist