2017 Hyundai Tucson: Common Problems, Recalls and Vehicle Data

What the public data shows

The public record for the 2017 Hyundai Tucson includes 3 recall campaigns, 1,083 complaints filed with NHTSA, and 2 investigations, both of which are listed as closed rather than open. Recalls touch three separate systems: the electrical system (campaign 16V842000, involving trailer brake lights that could stay illuminated), the hydraulic service brakes (20V543000, tied to a risk of engine compartment fire), and the engine itself (21V727000, involving a damaged engine that could stall or catch fire). Three campaigns across three unrelated systems is a spread pattern rather than a cluster concentrated in one area of the car. The two investigations, DP22003 and EA21003, both concern the engine. Since both are marked closed, they represent inquiries that have already run their course rather than open questions currently under review. Complaints skew heavily toward two categories: engine-related complaints account for 496 of the 1,083 filed, and drivetrain complaints add another 285. Service bulletins echo a similar emphasis, with the largest clusters covering the electrical system (27 bulletins) and engine and engine cooling (21 bulletins). Bulletins are manufacturer guidance for dealers addressing known symptoms, not recalls, and don't indicate a required repair. As with any complaint database, these figures reflect how many reports were filed, not how many vehicles actually experienced a given issue, so they shouldn't be read as a defect rate.

1084 complaints on file with NHTSA's Office of Defects Investigation, grouped into CarTold's broad component categories.

Most frequently reported, by the specific component NHTSA logged each complaint under (not CarTold's category groupings above):

• ENGINE — 405 complaints (37%)
• POWER TRAIN — 164 complaints (15%)
• UNKNOWN OR OTHER — 72 complaints (7%)
• POWER TRAIN,ENGINE — 40 complaints (4%)
• STRUCTURE — 31 complaints (3%)
• POWER TRAIN,VEHICLE SPEED CONTROL — 21 complaints (2%)

ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

ELECTRICAL SYSTEM:WIRING

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

ENGINE

Opened 2022-09-12 · Closed 2023-12-12

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complai…

ENGINE

Opened 2021-12-22 · Closed 2024-02-05

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine…

NHTSA crash-tests each body-style/drivetrain configuration separately, so ratings can differ by variant — shown as tested, not averaged. See how the 5-star ratings work, including why an overall score isn't the average of the three category scores.