2020 Jeep Grand Cherokee: Recalls, Complaints and Vehicle Data
Records last imported Oct 31, 2026 · Published · By CarTold Editorial Team
Before you buy a 2020 Grand Cherokee
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Open investigation
NHTSA has one open investigation covering this year: EA23001 (engineering analysis into the fuel system, diesel since Mar 2023). An open investigation is a question NHTSA is asking, not a finding of a defect.
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Recalls vs. other years
Its 3 recall campaigns is the fewest of the six model years we cover (2016–2021); the busiest has 12.
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Where complaints cluster
Complaints concentrate on the electrical system: 26% of the 241 on file. The top components are electrical system (63, of which 3 mention a crash), power train (38, of which 2 mention a crash, 2 a fire and 1 an injury) and engine (25, of which 1 a fire). Across all 241 reports, 24 describe a crash, 5 a fire and 10 at least one injury.
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Complaints vs. other years
Its 241 complaints are the fewest of the 6 years we cover, even though newer years have had less time to collect reports.
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Recent reports
49 complaints (20% of the total) were filed in the last 12 months, so owners are still reporting problems, most often about the electrical system (19).
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Changes from 2019
The 3.0-litre six-cylinder is listed for 2019 but not for 2020; NHTSA's overall rating goes from 4 and 5 stars in 2019 to 4 and 5 stars in 2020; four recall campaigns name one of the two years and not the other (engine and engine cooling, power train and service brakes).
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Fuel economy and running cost
Its most efficient version (3.6-litre 6-cylinder) is rated 21 mpg combined, below the median for the 2020 SUVs we cover (median 27 mpg across 41 other EPA listings); the thirstiest version is rated 13 mpg. At 15,000 miles a year and the national average regular gasoline price of $4.28 (EIA, week of Oct 19, 2026), fuel would cost about $3,060 a year in the most efficient version and about $6,130 in the thirstiest (on premium gasoline at $5.31).
Complaint trends
241 complaints on file with NHTSA, by category.
Top components as NHTSA logged them:
- Unknown or other — 35 complaints (15%)
- Electrical system — 26 complaints (11%)
- Engine — 22 complaints (9%)
- Power train — 16 complaints (7%)
- Air bags — 8 complaints (3%)
- Electrical system,unknown or other — 8 complaints (3%)
What owners told NHTSA
Short excerpts from owner reports submitted to NHTSA. They are unverified and describe one vehicle each.
“This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin.”
“On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel.”
“On September 15–16, 2025, my vehicle was serviced at AutoNation CDJR North Columbus, where the technician documented: “Oil filter housing failed internally.” •No repair, replacement, or warning was provided to me about the risk of catastrop…”
Recalls
3 campaigns on file. Check a specific car with our VIN recall check.
Engine and engine cooling
· 23V411000 · 2023-06-08
An engine stall can increase the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. This recall is an expansion of recall 20V-475.
Fuel system, diesel:delivery:fuel pump
· 22V406000 · 2022-06-09
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024.
Back over prevention: sensing system: camera
· 20V191000 · 2020-09-10
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020.
Investigations
Fuel system, diesel:delivery:fuel pump
Opened 2023-03-17
NHTSA summary
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compre…
Manufacturer communications
Service bulletins and other notices the manufacturer filed with NHTSA. They are not recalls.
Electrical system 70 documents (2019-10-23 – 2024-09-17)
| Date | Type | Component |
|---|---|---|
| 2024-09-17 | service bulletin | Electrical system |
| 2024-06-25 | service bulletin | Electrical system, engine |
| 2024-05-16 | service bulletin | Electrical system |
| 2023-09-15 | service bulletin | Electrical system |
| 2023-09-07 | service bulletin | Electrical system, engine and engine cooling:cooling system:pump, engine and en… |
| 2023-04-14 | service bulletin | Electrical system |
| 2023-02-15 | service bulletin | Electrical system |
| 2023-02-15 | service bulletin | Electrical system |
| 2023-02-14 | service bulletin | Electrical system |
| 2022-11-24 | service bulletin | Electrical system, equipment:electrical:radio/tape deck/CD etc., equipment |
| 2022-10-26 | service bulletin | Electrical system, equipment:electrical:radio/tape deck/CD etc. |
| 2022-08-11 | service bulletin | Electrical system, power train |
| 2022-07-13 | service bulletin | Electrical system |
| 2022-07-13 | service bulletin | Electrical system |
| 2022-07-13 | service bulletin | Electrical system |
| 2022-07-09 | service bulletin | Electrical system, power train |
| 2022-07-02 | service bulletin | Electrical system, power train |
| 2022-06-22 | service bulletin | Electrical system, service brakes, hydraulic |
| 2022-06-15 | service bulletin | Electrical system, service brakes, hydraulic |
| 2022-03-17 | service bulletin | Electrical system |
| 2022-03-11 | service bulletin | Electrical system, tires:pressure monitoring and regulating systems |
| 2022-03-11 | service bulletin | Electrical system |
| 2022-03-09 | service bulletin | Electrical system, equipment |
| 2022-03-09 | service bulletin | Electrical system |
| 2022-01-28 | service bulletin | Electrical system |
| 2021-07-09 | service bulletin | Electrical system |
| 2021-07-09 | service bulletin | Electrical system |
| 2021-05-27 | service bulletin | Electrical system |
| 2021-05-22 | service bulletin | Electrical system |
| 2021-05-22 | service bulletin | Electrical system |
| 2021-05-07 | service bulletin | Electrical system, equipment |
| 2021-04-24 | service bulletin | Electrical system |
| 2021-04-17 | service bulletin | Electrical system, equipment |
| 2021-04-17 | service bulletin | Electrical system |
| 2021-04-16 | service bulletin | Electrical system, equipment |
| 2021-03-25 | service bulletin | Electrical system |
| 2021-03-25 | service bulletin | Electrical system, equipment:electrical |
| 2021-02-13 | service bulletin | Electrical system |
| 2021-01-29 | service bulletin | Electrical system |
| 2020-12-17 | service bulletin | Electrical system, engine |
| 2020-11-26 | service bulletin | Electrical system, power train:automatic transmission:control module (tcm/pcm/t… |
| 2020-11-26 | service bulletin | Electrical system |
| 2020-11-20 | service bulletin | Electrical system, engine and engine cooling |
| 2020-11-14 | service bulletin | Electrical system, equipment |
| 2020-11-10 | service bulletin | Electrical system, engine and engine cooling:engine:diesel, fuel system, diesel |
| 2020-11-07 | service bulletin | Electrical system |
| 2020-11-07 | service bulletin | Electrical system |
| 2020-10-21 | service bulletin | Electrical system, back over prevention, visibility |
| 2020-10-01 | service bulletin | Electrical system, equipment, power train:automatic transmission:control module… |
| 2020-10-01 | service bulletin | Electrical system, exterior lighting |
| 2020-09-30 | service bulletin | Electrical system |
| 2020-09-29 | service bulletin | Electrical system |
| 2020-08-20 | service bulletin | Electrical system, equipment adaptive/mobility, equipment |
| 2020-07-25 | service bulletin | Electrical system, equipment:electrical:infotainment |
| 2020-07-08 | service bulletin | Electrical system, equipment:recreational vehicle/trailer:120/240 vac electrica… |
| 2020-06-25 | service bulletin | Electrical system |
| 2020-06-18 | service bulletin | Electrical system |
| 2020-04-30 | service bulletin | Electrical system |
| 2020-04-25 | service bulletin | Electrical system, power train |
| 2020-04-08 | service bulletin | Electrical system |
| 2020-03-30 | service bulletin | Electrical system |
| 2020-03-26 | service bulletin | Electrical system |
| 2020-03-25 | service bulletin | Electrical system |
| 2020-03-12 | service bulletin | Electrical system |
| 2020-02-22 | service bulletin | Electrical system |
| 2020-02-22 | service bulletin | Electrical system |
| 2019-12-04 | service bulletin | Electrical system |
| 2019-11-22 | service bulletin | Electrical system |
| 2019-11-22 | service bulletin | Electrical system |
| 2019-10-23 | service bulletin | Electrical system, power train:automatic transmission:control module (tcm/pcm/t… |
Equipment 43 documents (2019-12-11 – 2023-11-17)
| Date | Type | Component |
|---|---|---|
| 2023-11-17 | service bulletin | Equipment |
| 2022-08-11 | service bulletin | Equipment, power train:automatic transmission:control module:software, electric… |
| 2022-06-29 | service bulletin | Equipment |
| 2022-05-21 | service bulletin | Equipment, electrical system |
| 2022-04-02 | service bulletin | Equipment, engine and engine cooling |
| 2022-03-23 | service bulletin | Equipment |
| 2022-03-23 | service bulletin | Equipment |
| 2022-03-23 | service bulletin | Equipment |
| 2022-03-23 | service bulletin | Equipment |
| 2022-03-17 | service bulletin | Equipment, electrical system, engine |
| 2022-03-09 | service bulletin | Equipment, electrical system |
| 2021-05-28 | service bulletin | Equipment |
| 2021-05-27 | service bulletin | Equipment |
| 2021-05-25 | service bulletin | Equipment |
| 2021-05-19 | service bulletin | Equipment |
| 2021-05-12 | service bulletin | Equipment |
| 2021-05-11 | service bulletin | Equipment |
| 2021-04-21 | service bulletin | Equipment, electrical system |
| 2021-04-09 | service bulletin | Equipment, electrical system |
| 2021-04-08 | service bulletin | Equipment, electrical system |
| 2021-03-26 | service bulletin | Equipment |
| 2021-02-19 | service bulletin | Equipment, electrical system:wiring |
| 2021-02-13 | service bulletin | Equipment, equipment adaptive/mobility, lane departure:lane keep:navigation sys… |
| 2021-02-10 | service bulletin | Equipment, service brakes |
| 2021-01-15 | service bulletin | Equipment |
| 2021-01-13 | service bulletin | Equipment, visibility:windshield |
| 2020-12-05 | service bulletin | Equipment, electrical system, engine |
| 2020-11-14 | service bulletin | Equipment, electrical system |
| 2020-10-09 | service bulletin | Equipment, steering, power train |
| 2020-09-12 | service bulletin | Equipment, equipment:electrical:radio/tape deck/CD etc. |
| 2020-07-25 | service bulletin | Equipment |
| 2020-07-15 | service bulletin | Equipment, electrical system |
| 2020-05-13 | service bulletin | Equipment, service brakes |
| 2020-05-12 | service bulletin | Equipment, electrical system:12V/24V/48V battery |
| 2020-04-28 | service bulletin | Equipment, equipment:electrical:radio/tape deck/CD etc. |
| 2020-04-28 | service bulletin | Equipment, equipment:electrical:radio/tape deck/CD etc. |
| 2020-04-22 | service bulletin | Equipment, electrical system |
| 2020-04-04 | service bulletin | Equipment |
| 2020-03-28 | service bulletin | Equipment |
| 2020-02-26 | service bulletin | Equipment, electrical system |
| 2020-02-08 | service bulletin | Equipment |
| 2020-02-06 | service bulletin | Equipment |
| 2019-12-11 | service bulletin | Equipment |
Power train 35 documents (2019-11-20 – 2024-12-14)
| Date | Type | Component |
|---|---|---|
| 2024-12-14 | service bulletin | Power train |
| 2024-11-02 | service bulletin | Power train |
| 2024-10-30 | service bulletin | Power train |
| 2024-10-15 | service bulletin | Power train |
| 2024-10-10 | service bulletin | Power train |
| 2024-09-25 | service bulletin | Power train |
| 2024-09-06 | service bulletin | Power train |
| 2024-08-07 | service bulletin | Power train |
| 2024-07-24 | other | Power train |
| 2024-07-16 | service bulletin | Power train |
| 2024-07-15 | service bulletin | Power train |
| 2024-06-15 | service bulletin | Power train |
| 2024-05-25 | service bulletin | Power train |
| 2024-05-07 | service bulletin | Power train |
| 2023-11-16 | service bulletin | Power train |
| 2023-09-13 | service bulletin | Power train |
| 2023-09-13 | service bulletin | Power train |
| 2022-08-29 | service bulletin | Power train |
| 2022-08-11 | service bulletin | Power train, equipment, electrical system |
| 2022-07-09 | service bulletin | Power train, electrical system |
| 2022-07-02 | service bulletin | Power train, electrical system |
| 2022-03-17 | service bulletin | Power train |
| 2021-04-17 | service bulletin | Power train |
| 2021-04-16 | service bulletin | Power train |
| 2021-04-07 | service bulletin | Power train |
| 2021-03-06 | service bulletin | Power train |
| 2021-03-06 | service bulletin | Power train, electrical system |
| 2021-02-10 | service bulletin | Power train |
| 2020-09-29 | service bulletin | Power train |
| 2020-06-25 | service bulletin | Power train |
| 2020-06-19 | service bulletin | Power train, electrical system |
| 2020-06-05 | service bulletin | Power train |
| 2020-03-12 | service bulletin | Power train, electrical system |
| 2020-03-12 | service bulletin | Power train, electrical system, back over prevention |
| 2019-11-20 | service bulletin | Power train, fuel system, gasoline, electrical system, wheels |
Engine and engine cooling 35 documents (2019-11-01 – 2023-09-07)
| Date | Type | Component |
|---|---|---|
| 2023-09-07 | service bulletin | Engine and engine cooling, electrical system |
| 2023-08-31 | service bulletin | Engine and engine cooling |
| 2023-05-21 | service bulletin | Engine and engine cooling |
| 2023-05-18 | service bulletin | Engine and engine cooling |
| 2023-04-15 | service bulletin | Engine and engine cooling, equipment |
| 2023-02-24 | service bulletin | Engine and engine cooling |
| 2023-02-24 | service bulletin | Engine and engine cooling |
| 2023-02-22 | service bulletin | Engine and engine cooling |
| 2023-02-22 | service bulletin | Engine and engine cooling |
| 2023-02-14 | service bulletin | Engine and engine cooling |
| 2022-10-01 | service bulletin | Engine and engine cooling |
| 2021-08-20 | service bulletin | Engine and engine cooling |
| 2021-07-06 | service bulletin | Engine and engine cooling |
| 2021-07-06 | service bulletin | Engine and engine cooling |
| 2021-06-26 | service bulletin | Engine and engine cooling |
| 2021-06-16 | service bulletin | Engine and engine cooling |
| 2021-05-24 | service bulletin | Engine and engine cooling |
| 2021-05-24 | service bulletin | Engine and engine cooling |
| 2021-05-24 | service bulletin | Engine and engine cooling |
| 2021-05-24 | service bulletin | Engine and engine cooling |
| 2021-05-11 | service bulletin | Engine and engine cooling |
| 2021-05-11 | service bulletin | Engine and engine cooling |
| 2021-03-31 | service bulletin | Engine and engine cooling |
| 2021-03-30 | service bulletin | Engine and engine cooling |
| 2021-01-30 | service bulletin | Engine and engine cooling |
| 2021-01-21 | service bulletin | Engine and engine cooling |
| 2021-01-16 | service bulletin | Engine and engine cooling |
| 2020-09-29 | service bulletin | Engine and engine cooling |
| 2020-08-05 | service bulletin | Engine and engine cooling |
| 2020-03-17 | service bulletin | Engine and engine cooling |
| 2020-03-17 | service bulletin | Engine and engine cooling |
| 2020-02-26 | service bulletin | Engine and engine cooling, electrical system:12V/24V/48V battery |
| 2019-12-21 | service bulletin | Engine and engine cooling |
| 2019-12-14 | service bulletin | Engine and engine cooling |
| 2019-11-01 | service bulletin | Engine and engine cooling |
Equipment:electrical:radio/tape deck/CD etc. 33 documents (2019-12-14 – 2024-01-13)
| Date | Type | Component |
|---|---|---|
| 2024-01-13 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2023-07-27 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2023-06-16 | service bulletin | Equipment:electrical:radio/tape deck/CD etc., electrical system |
| 2023-02-10 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2022-10-04 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-08-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-08-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-06-23 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-28 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-28 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-27 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-25 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-19 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-19 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-12 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-12 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-11 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-05-11 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2021-03-26 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-11-07 | service bulletin | Equipment:electrical:radio/tape deck/CD etc., electrical system, equipment adap… |
| 2020-06-17 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-06-12 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-06-10 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-06-09 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-06-03 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-05-22 | service bulletin | Equipment:electrical:radio/tape deck/CD etc., electrical system:software |
| 2020-05-06 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
| 2020-03-12 | service bulletin | Equipment:electrical:radio/tape deck/CD etc., equipment |
| 2019-12-14 | service bulletin | Equipment:electrical:radio/tape deck/CD etc. |
Equipment:electrical 23 documents (2020-03-25 – 2023-01-06)
| Date | Type | Component |
|---|---|---|
| 2023-01-06 | service bulletin | Equipment:electrical |
| 2022-08-30 | service bulletin | Equipment:electrical |
| 2022-08-30 | service bulletin | Equipment:electrical |
| 2022-06-10 | service bulletin | Equipment:electrical |
| 2022-03-09 | service bulletin | Equipment:electrical |
| 2021-08-18 | service bulletin | Equipment:electrical |
| 2021-05-27 | service bulletin | Equipment:electrical |
| 2021-05-22 | service bulletin | Equipment:electrical |
| 2021-05-22 | service bulletin | Equipment:electrical |
| 2021-05-19 | service bulletin | Equipment:electrical |
| 2021-05-07 | service bulletin | Equipment:electrical, electrical system |
| 2021-04-24 | service bulletin | Equipment:electrical |
| 2021-02-13 | service bulletin | Equipment:electrical |
| 2020-08-19 | service bulletin | Equipment:electrical |
| 2020-07-15 | service bulletin | Equipment:electrical |
| 2020-07-03 | service bulletin | Equipment:electrical |
| 2020-06-26 | service bulletin | Equipment:electrical |
| 2020-06-10 | service bulletin | Equipment:electrical |
| 2020-06-09 | service bulletin | Equipment:electrical |
| 2020-05-06 | service bulletin | Equipment:electrical, structure:body:hatchback/liftgate |
| 2020-04-22 | service bulletin | Equipment:electrical |
| 2020-03-28 | service bulletin | Equipment:electrical |
| 2020-03-25 | service bulletin | Equipment:electrical, air bags, structure:body:hatchback/liftgate |
Structure 19 documents (2019-11-06 – 2023-02-03)
| Date | Type | Component |
|---|---|---|
| 2023-02-03 | service bulletin | Structure |
| 2023-02-03 | service bulletin | Structure |
| 2022-12-15 | service bulletin | Structure |
| 2022-08-19 | service bulletin | Structure |
| 2022-08-19 | service bulletin | Structure |
| 2021-05-14 | service bulletin | Structure |
| 2021-04-23 | service bulletin | Structure, structure:body:hatchback/liftgate, structure:body:hatchback/liftgate… |
| 2021-04-12 | service bulletin | Structure, structure:body:hatchback/liftgate |
| 2021-01-29 | service bulletin | Structure |
| 2020-10-27 | service bulletin | Structure |
| 2020-10-27 | service bulletin | Structure |
| 2020-07-29 | service bulletin | Structure |
| 2020-04-30 | service bulletin | Structure, equipment |
| 2020-03-25 | service bulletin | Structure |
| 2020-03-04 | service bulletin | Structure |
| 2020-03-04 | service bulletin | Structure, back over prevention |
| 2020-03-04 | service bulletin | Structure |
| 2020-02-19 | service bulletin | Structure, structure:body:hatchback/liftgate |
| 2019-11-06 | service bulletin | Structure, equipment:other:owners/service/other manual |
Engine 18 documents (2019-11-01 – 2024-08-29)
| Date | Type | Component |
|---|---|---|
| 2024-08-29 | other | Engine |
| 2024-06-25 | other | Engine |
| 2024-06-25 | other | Engine |
| 2024-06-07 | service bulletin | Engine |
| 2024-05-21 | service bulletin | Engine |
| 2024-05-05 | service bulletin | Engine |
| 2024-05-02 | service bulletin | Engine |
| 2022-03-06 | service bulletin | Engine, engine and engine cooling |
| 2022-03-06 | service bulletin | Engine |
| 2022-03-06 | service bulletin | Engine |
| 2021-05-11 | service bulletin | Engine |
| 2021-05-11 | service bulletin | Engine |
| 2021-03-30 | service bulletin | Engine |
| 2020-09-23 | service bulletin | Engine, equipment |
| 2020-08-01 | service bulletin | Engine, electrical system |
| 2020-05-28 | service bulletin | Engine, equipment |
| 2020-03-17 | service bulletin | Engine |
| 2019-11-01 | service bulletin | Engine, fuel system, gasoline |
Show all 73 categories
Power train:automatic transmission:control module (tcm/pcm/tecm) 9 documents (2019-10-23 – 2023-02-28)
| Date | Type | Component |
|---|---|---|
| 2023-02-28 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm) |
| 2022-11-10 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm), electrical sy… |
| 2021-06-18 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm) |
| 2021-06-18 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm) |
| 2020-11-26 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm), equipment:oth… |
| 2020-09-29 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm) |
| 2020-07-16 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm), electrical sy… |
| 2019-10-24 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm), electrical sy… |
| 2019-10-23 | service bulletin | Power train:automatic transmission:control module (tcm/pcm/tecm), electrical sy… |
Service brakes 9 documents (2020-03-30 – 2023-02-28)
| Date | Type | Component |
|---|---|---|
| 2023-02-28 | service bulletin | Service brakes |
| 2022-10-13 | service bulletin | Service brakes |
| 2022-06-09 | service bulletin | Service brakes, electrical system |
| 2022-03-17 | service bulletin | Service brakes |
| 2021-08-03 | service bulletin | Service brakes, air:disc:rotor, wheels:hub, visibility, back over prevention, e… |
| 2021-01-21 | service bulletin | Service brakes |
| 2020-07-16 | service bulletin | Service brakes, air:antilock:control unit/module |
| 2020-07-16 | service bulletin | Service brakes, hydraulic:antilock/traction control/electronic limited slip:ABS… |
| 2020-03-30 | service bulletin | Service brakes, air:antilock:ABS warning light |
Visibility 9 documents (2020-03-28 – 2021-04-16)
| Date | Type | Component |
|---|---|---|
| 2021-04-16 | service bulletin | Visibility |
| 2021-04-01 | service bulletin | Visibility |
| 2021-04-01 | service bulletin | Visibility |
| 2021-03-31 | service bulletin | Visibility |
| 2021-03-31 | service bulletin | Visibility |
| 2021-03-31 | service bulletin | Visibility, electrical system |
| 2021-01-13 | service bulletin | Visibility |
| 2020-05-16 | service bulletin | Visibility, electrical system, lane departure |
| 2020-03-28 | service bulletin | Visibility, electrical system, exterior lighting |
Seats 8 documents (2020-02-05 – 2024-12-04)
| Date | Type | Component |
|---|---|---|
| 2024-12-04 | service bulletin | Seats |
| 2022-01-01 | service bulletin | Seats |
| 2021-05-14 | service bulletin | Seats |
| 2021-05-14 | service bulletin | Seats |
| 2021-04-12 | service bulletin | Seats, vehicle speed control |
| 2020-06-16 | service bulletin | Seats |
| 2020-06-16 | service bulletin | Seats |
| 2020-02-05 | service bulletin | Seats, electrical system |
Back over prevention 7 documents (2020-09-23 – 2023-10-07)
| Date | Type | Component |
|---|---|---|
| 2023-10-07 | service bulletin | Back over prevention |
| 2023-02-14 | service bulletin | Back over prevention |
| 2022-06-28 | service bulletin | Back over prevention |
| 2022-03-17 | service bulletin | Back over prevention, electrical system, visibility |
| 2021-01-29 | service bulletin | Back over prevention |
| 2020-11-20 | service bulletin | Back over prevention, suspension, electronic stability control:automatic (asc) |
| 2020-09-23 | service bulletin | Back over prevention |
Equipment:electrical:infotainment 7 documents (2020-07-03 – 2023-05-18)
| Date | Type | Component |
|---|---|---|
| 2023-05-18 | service bulletin | Equipment:electrical:infotainment, equipment:electrical:infotainment:software |
| 2021-06-11 | service bulletin | Equipment:electrical:infotainment |
| 2021-06-08 | service bulletin | Equipment:electrical:infotainment |
| 2021-06-08 | service bulletin | Equipment:electrical:infotainment |
| 2020-08-19 | service bulletin | Equipment:electrical:infotainment, equipment |
| 2020-07-25 | service bulletin | Equipment:electrical:infotainment |
| 2020-07-03 | service bulletin | Equipment:electrical:infotainment |
Unknown or other 7 documents (2020-04-01 – 2022-08-19)
| Date | Type | Component |
|---|---|---|
| 2022-08-19 | service bulletin | Unknown or other, structure:interior panels:door, structure |
| 2022-03-09 | service bulletin | Unknown or other, electrical system:wiring:connectors/plugs:accesory power outl… |
| 2022-03-06 | service bulletin | Unknown or other, engine and engine cooling:engine:hard parts internal/mechanic… |
| 2021-11-19 | service bulletin | Unknown or other, structure:body:roof and pillars |
| 2021-05-28 | service bulletin | Unknown or other |
| 2020-08-01 | service bulletin | Unknown or other, electrical system:ignition |
| 2020-04-01 | service bulletin | Unknown or other, structure |
Suspension 6 documents (2020-05-04 – 2023-09-20)
| Date | Type | Component |
|---|---|---|
| 2023-09-20 | service bulletin | Suspension |
| 2021-06-14 | service bulletin | Suspension, electronic stability control:automatic (asc) |
| 2021-03-31 | service bulletin | Suspension |
| 2020-11-20 | service bulletin | Suspension, equipment |
| 2020-09-17 | service bulletin | Suspension, suspension:rear |
| 2020-05-04 | service bulletin | Suspension |
Equipment:other:owners/service/other manual 6 documents (2020-06-18 – 2023-08-30)
| Date | Type | Component |
|---|---|---|
| 2023-08-30 | service bulletin | Equipment:other:owners/service/other manual |
| 2023-08-30 | service bulletin | Equipment:other:owners/service/other manual |
| 2023-07-27 | service bulletin | Equipment:other:owners/service/other manual |
| 2022-11-19 | service bulletin | Equipment:other:owners/service/other manual, unknown or other |
| 2021-02-19 | service bulletin | Equipment:other:owners/service/other manual |
| 2020-06-18 | service bulletin | Equipment:other:owners/service/other manual |
Wheels 6 documents (2019-11-06 – 2021-05-19)
| Date | Type | Component |
|---|---|---|
| 2021-05-19 | service bulletin | Wheels |
| 2021-05-19 | service bulletin | Wheels |
| 2021-05-19 | service bulletin | Wheels, parking brake, vehicle speed control |
| 2021-05-07 | service bulletin | Wheels, steering, seat belts |
| 2021-01-27 | service bulletin | Wheels |
| 2019-11-06 | service bulletin | Wheels, parking brake, vehicle speed control |
Back over prevention:display function 6 documents (2020-11-14 – 2021-04-09)
| Date | Type | Component |
|---|---|---|
| 2021-04-09 | service bulletin | Back over prevention:display function, equipment |
| 2021-04-08 | service bulletin | Back over prevention:display function |
| 2021-02-26 | service bulletin | Back over prevention:display function |
| 2021-02-11 | service bulletin | Back over prevention:display function |
| 2021-01-29 | service bulletin | Back over prevention:display function |
| 2020-11-14 | service bulletin | Back over prevention:display function |
Steering 5 documents (2020-04-17 – 2023-08-31)
| Date | Type | Component |
|---|---|---|
| 2023-08-31 | service bulletin | Steering |
| 2021-06-05 | service bulletin | Steering |
| 2020-10-09 | service bulletin | Steering, power train |
| 2020-05-15 | service bulletin | Steering, seats, electrical system |
| 2020-04-17 | service bulletin | Steering |
Fuel system 5 documents (2020-04-08 – 2023-07-25)
| Date | Type | Component |
|---|---|---|
| 2023-07-25 | service bulletin | Fuel system, gasoline |
| 2021-04-26 | service bulletin | Fuel system, gasoline |
| 2021-04-26 | service bulletin | Fuel system, diesel |
| 2020-04-21 | service bulletin | Fuel system, gasoline |
| 2020-04-08 | service bulletin | Fuel system, gasoline, electrical system |
Electrical system:software 5 documents (2020-03-12 – 2023-05-24)
| Date | Type | Component |
|---|---|---|
| 2023-05-24 | service bulletin | Electrical system:software, equipment:electrical:radio/tape deck/CD etc. |
| 2020-08-28 | service bulletin | Electrical system:software, equipment, equipment adaptive/mobility |
| 2020-07-03 | service bulletin | Electrical system:software, electrical system, equipment |
| 2020-03-12 | service bulletin | Electrical system:software, power train:automatic transmission:control module (… |
| 2020-03-12 | service bulletin | Electrical system:software |
Trailer hitches 5 documents (2021-03-08 – 2022-08-03)
| Date | Type | Component |
|---|---|---|
| 2022-08-03 | service bulletin | Trailer hitches |
| 2022-08-03 | service bulletin | Trailer hitches, exterior lighting |
| 2022-08-03 | service bulletin | Trailer hitches |
| 2022-08-03 | service bulletin | Trailer hitches, service brakes |
| 2021-03-08 | service bulletin | Trailer hitches |
Electrical system: instrument cluster/panel 4 documents (2020-06-26 – 2022-05-19)
| Date | Type | Component |
|---|---|---|
| 2022-05-19 | service bulletin | Electrical system: instrument cluster/panel, equipment |
| 2021-05-11 | service bulletin | Electrical system: instrument cluster/panel |
| 2021-01-15 | service bulletin | Electrical system: instrument cluster/panel |
| 2020-06-26 | service bulletin | Electrical system: instrument cluster/panel |
Equipment:appliance:tv/radio/speakers 4 documents (2020-06-12 – 2021-05-25)
| Date | Type | Component |
|---|---|---|
| 2021-05-25 | service bulletin | Equipment:appliance:tv/radio/speakers, equipment |
| 2021-05-12 | service bulletin | Equipment:appliance:tv/radio/speakers |
| 2021-04-21 | service bulletin | Equipment:appliance:tv/radio/speakers |
| 2020-06-12 | service bulletin | Equipment:appliance:tv/radio/speakers |
Equipment:electrical:navigational system(global positioning system) 4 documents (2020-07-15 – 2021-02-26)
| Date | Type | Component |
|---|---|---|
| 2021-02-26 | service bulletin | Equipment:electrical:navigational system(global positioning system) |
| 2020-09-15 | service bulletin | Equipment:electrical:navigational system(global positioning system), equipment |
| 2020-08-28 | service bulletin | Equipment:electrical:navigational system(global positioning system), equipment:… |
| 2020-07-15 | service bulletin | Equipment:electrical:navigational system(global positioning system) |
Electrical system:wiring 3 documents (2020-07-08 – 2023-09-15)
| Date | Type | Component |
|---|---|---|
| 2023-09-15 | service bulletin | Electrical system:wiring |
| 2021-06-09 | service bulletin | Electrical system:wiring |
| 2020-07-08 | service bulletin | Electrical system:wiring |
Back over prevention:software 3 documents (2023-01-24 – 2023-02-10)
| Date | Type | Component |
|---|---|---|
| 2023-02-10 | service bulletin | Back over prevention:software |
| 2023-01-31 | service bulletin | Back over prevention:software |
| 2023-01-24 | service bulletin | Back over prevention:software |
Vehicle speed control 3 documents (2021-04-23 – 2022-04-02)
| Date | Type | Component |
|---|---|---|
| 2022-04-02 | service bulletin | Vehicle speed control, seats |
| 2021-05-19 | service bulletin | Vehicle speed control, wheels, parking brake |
| 2021-04-23 | service bulletin | Vehicle speed control, seats |
Parking brake 3 documents (2021-01-27 – 2021-07-16)
| Date | Type | Component |
|---|---|---|
| 2021-07-16 | service bulletin | Parking brake |
| 2021-07-16 | service bulletin | Parking brake |
| 2021-01-27 | service bulletin | Parking brake, wheels, vehicle speed control |
Structure:body 2 documents (2020-07-29 – 2024-07-24)
| Date | Type | Component |
|---|---|---|
| 2024-07-24 | service bulletin | Structure:body |
| 2020-07-29 | service bulletin | Structure:body |
Electrical system:12V/24V/48V battery 2 documents (2022-03-09 – 2024-01-10)
| Date | Type | Component |
|---|---|---|
| 2024-01-10 | service bulletin | Electrical system:12V/24V/48V battery |
| 2022-03-09 | service bulletin | Electrical system:12V/24V/48V battery |
Equipment:electrical:infotainment:software 2 documents (2021-02-13 – 2023-06-09)
| Date | Type | Component |
|---|---|---|
| 2023-06-09 | service bulletin | Equipment:electrical:infotainment:software |
| 2021-02-13 | service bulletin | Equipment:electrical:infotainment:software |
Tires:pressure monitoring and regulating systems 2 documents (2022-03-11 – 2022-07-13)
| Date | Type | Component |
|---|---|---|
| 2022-07-13 | service bulletin | Tires:pressure monitoring and regulating systems, electrical system |
| 2022-03-11 | service bulletin | Tires:pressure monitoring and regulating systems, electrical system, tires |
Suspension:front:hub 2 documents (2020-10-21 – 2022-03-17)
| Date | Type | Component |
|---|---|---|
| 2022-03-17 | service bulletin | Suspension:front:hub |
| 2020-10-21 | service bulletin | Suspension:front:hub |
Electrical system:starter assembly 2 documents (2021-01-30 – 2022-03-11)
| Date | Type | Component |
|---|---|---|
| 2022-03-11 | service bulletin | Electrical system:starter assembly, electrical system |
| 2021-01-30 | service bulletin | Electrical system:starter assembly, engine and engine cooling:engine:crank/cams… |
Engine and engine cooling:engine:crank/camshaft position sensor 2 documents (2021-01-16 – 2021-06-26)
| Date | Type | Component |
|---|---|---|
| 2021-06-26 | service bulletin | Engine and engine cooling:engine:crank/camshaft position sensor |
| 2021-01-16 | service bulletin | Engine and engine cooling:engine:crank/camshaft position sensor |
Structure:body:hatchback/liftgate 2 documents (2021-04-24)
| Date | Type | Component |
|---|---|---|
| 2021-04-24 | service bulletin | Structure:body:hatchback/liftgate |
| 2021-04-24 | service bulletin | Structure:body:hatchback/liftgate |
Equipment adaptive/mobility 2 documents (2020-03-28 – 2020-11-20)
| Date | Type | Component |
|---|---|---|
| 2020-11-20 | service bulletin | Equipment adaptive/mobility, suspension, equipment |
| 2020-03-28 | service bulletin | Equipment adaptive/mobility |
Air bags 2 documents (2020-08-20 – 2020-11-10)
| Date | Type | Component |
|---|---|---|
| 2020-11-10 | service bulletin | Air bags, exterior lighting, fuel system, diesel, fuel system, gasoline |
| 2020-08-20 | service bulletin | Air bags, electrical system, lane departure, visibility, lane departure: blind … |
Exterior lighting 2 documents (2020-03-28)
| Date | Type | Component |
|---|---|---|
| 2020-03-28 | service bulletin | Exterior lighting, electrical system |
| 2020-03-28 | service bulletin | Exterior lighting |
Back over prevention: rearview system braking 1 document (2024-12-11)
| Date | Type | Component |
|---|---|---|
| 2024-12-11 | service bulletin | Back over prevention: rearview system braking |
Electrical system:propulsion system:charging:port 1 document (2023-08-18)
| Date | Type | Component |
|---|---|---|
| 2023-08-18 | service bulletin | Electrical system:propulsion system:charging:port, unknown or other |
Communication:manufacturer telematics 1 document (2023-08-08)
| Date | Type | Component |
|---|---|---|
| 2023-08-08 | service bulletin | Communication:manufacturer telematics, unknown or other |
Vehicle speed control:accelerator pedal 1 document (2023-08-01)
| Date | Type | Component |
|---|---|---|
| 2023-08-01 | service bulletin | Vehicle speed control:accelerator pedal, back over prevention |
Visibility:rearview mirrors/devices 1 document (2023-04-25)
| Date | Type | Component |
|---|---|---|
| 2023-04-25 | service bulletin | Visibility:rearview mirrors/devices |
Exterior lighting:headlights 1 document (2022-06-22)
| Date | Type | Component |
|---|---|---|
| 2022-06-22 | service bulletin | Exterior lighting:headlights |
Electrical system:body control module/bcm 1 document (2022-03-17)
| Date | Type | Component |
|---|---|---|
| 2022-03-17 | service bulletin | Electrical system:body control module/bcm, unknown or other |
Engine and engine cooling:engine:engine control module (ecu/ecm) 1 document (2022-03-17)
| Date | Type | Component |
|---|---|---|
| 2022-03-17 | service bulletin | Engine and engine cooling:engine:engine control module (ecu/ecm) |
Electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/USB/sae/cigarette lighter 1 document (2022-03-09)
| Date | Type | Component |
|---|---|---|
| 2022-03-09 | service bulletin | Electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/USB/s… |
Equipment:electrical:infotainment:video (touch)screen/monitor/unit 1 document (2022-03-09)
| Date | Type | Component |
|---|---|---|
| 2022-03-09 | service bulletin | Equipment:electrical:infotainment:video (touch)screen/monitor/unit |
Structure:body:door 1 document (2021-11-03)
| Date | Type | Component |
|---|---|---|
| 2021-11-03 | service bulletin | Structure:body:door |
Structure:body:roof and pillars 1 document (2021-11-03)
| Date | Type | Component |
|---|---|---|
| 2021-11-03 | service bulletin | Structure:body:roof and pillars, unknown or other |
Engine and engine cooling:engine:oil/lubrication 1 document (2021-06-16)
| Date | Type | Component |
|---|---|---|
| 2021-06-16 | service bulletin | Engine and engine cooling:engine:oil/lubrication |
Seats:front assembly:power adjust 1 document (2021-05-14)
| Date | Type | Component |
|---|---|---|
| 2021-05-14 | service bulletin | Seats:front assembly:power adjust |
Visibility/wiper 1 document (2021-04-16)
| Date | Type | Component |
|---|---|---|
| 2021-04-16 | service bulletin | Visibility/wiper, visibility |
Visibility:sun/moon roof assembly 1 document (2021-03-31)
| Date | Type | Component |
|---|---|---|
| 2021-03-31 | service bulletin | Visibility:sun/moon roof assembly |
Electronic stability control:automatic (asc) 1 document (2021-03-31)
| Date | Type | Component |
|---|---|---|
| 2021-03-31 | service bulletin | Electronic stability control:automatic (asc), suspension |
Equipment:appliance:air conditioner 1 document (2021-03-16)
| Date | Type | Component |
|---|---|---|
| 2021-03-16 | service bulletin | Equipment:appliance:air conditioner, visibility:defroster/defogger/HVAC system |
Structure: underride 1 document (2021-03-08)
| Date | Type | Component |
|---|---|---|
| 2021-03-08 | service bulletin | Structure: underride, structure:body |
Lane departure: blind spot detection 1 document (2021-02-11)
| Date | Type | Component |
|---|---|---|
| 2021-02-11 | service bulletin | Lane departure: blind spot detection, electrical system:ADAS:driver monitoring:… |
Electrical system:ignition:coil:spark plugs 1 document (2020-12-12)
| Date | Type | Component |
|---|---|---|
| 2020-12-12 | service bulletin | Electrical system:ignition:coil:spark plugs, engine, equipment, electrical syst… |
Structure:frame and members:underbody shields 1 document (2020-12-02)
| Date | Type | Component |
|---|---|---|
| 2020-12-02 | service bulletin | Structure:frame and members:underbody shields, equipment, equipment adaptive/mo… |
Engine and engine cooling:exhaust system 1 document (2020-11-10)
| Date | Type | Component |
|---|---|---|
| 2020-11-10 | service bulletin | Engine and engine cooling:exhaust system, equipment, fuel system, diesel |
Latches/locks/linkages 1 document (2020-09-10)
| Date | Type | Component |
|---|---|---|
| 2020-09-10 | service bulletin | Latches/locks/linkages, air bags |
Power train:automatic transmission 1 document (2020-09-09)
| Date | Type | Component |
|---|---|---|
| 2020-09-09 | service bulletin | Power train:automatic transmission |
Tires 1 document (2020-09-02)
| Date | Type | Component |
|---|---|---|
| 2020-09-02 | service bulletin | Tires, tires:pressure monitoring and regulating systems |
Engine and engine cooling:engine:oil/lubrication:filter/screen 1 document (2020-08-05)
| Date | Type | Component |
|---|---|---|
| 2020-08-05 | service bulletin | Engine and engine cooling:engine:oil/lubrication:filter/screen, equipment |
Equipment:other:labels 1 document (2020-07-29)
| Date | Type | Component |
|---|---|---|
| 2020-07-29 | service bulletin | Equipment:other:labels |
Equipment:recreational vehicle/trailer:120/240 vac electrical system:wiring 1 document (2020-07-08)
| Date | Type | Component |
|---|---|---|
| 2020-07-08 | service bulletin | Equipment:recreational vehicle/trailer:120/240 vac electrical system:wiring |
Electrical system:ADAS:parking assist:warning 1 document (2020-06-30)
| Date | Type | Component |
|---|---|---|
| 2020-06-30 | service bulletin | Electrical system:ADAS:parking assist:warning, electrical system:ADAS:blindspot… |
Steering: steering wheel/handle bar 1 document (2020-06-17)
| Date | Type | Component |
|---|---|---|
| 2020-06-17 | service bulletin | Steering: steering wheel/handle bar |
Lane departure 1 document (2020-03-30)
| Date | Type | Component |
|---|---|---|
| 2020-03-30 | service bulletin | Lane departure, electronic stability control:automatic (asc) |
454 communications on file, grouped into 73 categories.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Grand Cherokee 2WD | 3.6L 6cyl | Automatic 8-spd | Rear-Wheel Drive | 19 | 26 | 21 |
| Grand Cherokee 4WD | 3.6L 6cyl | Automatic 8-spd | All-Wheel Drive | 18 | 25 | 21 |
| Grand Cherokee 4WD | 5.7L 8cyl | Automatic 8-spd | All-Wheel Drive | 14 | 22 | 17 |
| Grand Cherokee SRT 4WD | 6.4L 8cyl | Automatic 8-spd | All-Wheel Drive | 13 | 19 | 15 |
| Grand Cherokee Trackhawk 4WD | 6.2L 8cyl | Automatic 8-spd | All-Wheel Drive | 11 | 17 | 13 |
Safety ratings
| Configuration | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Jeep Grand Cherokee SUV 2WD | ★★★★ 4/5 | 4/5 | 5/5 | 3/5 |
| 2020 Jeep Grand Cherokee SUV 4WD | ★★★★★ 5/5 | 4/5 | 5/5 | 4/5 |
Built from NHTSA, EPA (fueleconomy.gov) and EIA records with fixed rules; complaint counts reflect reporting, not defect rates. How we make CarTold · Methodology · Buyer guides